Terms

PRICING: Please note that all prices are in U.S. Dollars. We offer Free Local Pick Up. Shipping and handling are not included 

ORDER PROCESSING POLICY: After you make a purchase, you will receive a computer-generated confirmation that your order was placed. If there are extra shipping, handling or other charges for your order, we will let you know the amount when the order is confirmed. If there are taxes that apply to your order, we will also let you know the amount at that time. Item(s) paid for by money order are shipped no more than 3 business days after receipt. Item(s) paid for by credit card by phone are shipped no more than 3 business days after receipt.  We accept Visa, Master Card and Discover. If you are using our option for a payment service, Paypal, your order will be shipped no more than 3 business days after receipt We will provide Priority Mail Shipping when possible, but other items or groups of items may be shipped by Fed Ex Home Delivery or crated and sent by a freightliner.

SALES TAX: Sales taxes (if any) are calculated based on the location to which the product is being shipped. 

OUR SHIPPING POLICY: Most items will be shipped by USPS-Parcel Post Ins. We may elect to ship by some other carrier and will notify you if that is the case. Several of the items we offer are either too large or too heavy to ship through USPS or Fed Ex.

OUR RETURN POLICY: We're certain you'll be happy with your merchandise. We take extra care to fully describe our items, including any flaws. If you have any questions about the item(s) you are ordering, please contact us to ask us about the item before placing your order. If that rare occasion arises where you feel you must return an item, please contact us for return instructions within three (3) days (by phone or email) of receipt of your item(s). Upon our receipt and inspection of the returned item(s), we will issue a refund for your item(s) if returned in the same condition as it was when it was sent to you excluding any shipping/insurance costs for which you were responsible. Buyer is responsible for return shipping/insurance costs, which will not be reimbursed for any reason. Returned merchandise must be received by us within seven (7) days of the date from which you contact us regarding the return. 

OUR DAMAGE POLICY: We take extra precautions to pack our orders to prevent damage and breakage. If, despite our efforts, your order does arrive damaged, you must work with the carrier (UPS, Postal Service, etc.) to file the claim. They will normally want to see the entire order (all contents and all original packing material). They will send the claim to us for processing. Do not repack and do not return the damaged items to us unless you are instructed to do so. This will void the insurance and we will not be able to give you a refund. If Your Item is Unpaid for 10 Days Dealer will cancel your order and return the item to stock. 

 Thank you for shopping at Dutch Valley Antique Mall